VIO / TRUST & SUPPORT
Terms & Conditions
Clear terms. Informed choices.
Terms for using VIO player, provided by bullseye ARC. Your mandatory consumer rights remain unaffected.
01. Using VIO
Use VIO only with media and streams you can lawfully access. You retain ownership of your files; VIO supplies no movie/music catalogue or rights to third-party content. You are responsible for permissions needed to play, copy, edit or share media. Do not use the app to infringe rights, unlawfully bypass restrictions or harm others. If you do not agree to these terms, do not use VIO.
02. File operations and compatibility
Copy, move, trim/export, rename and delete can change files or create copies. Read confirmations and back up important media. Permanent deletion can be irreversible. Formats, codecs, seeking, audio effects and device features depend on your file and Android device; universal compatibility is not promised. Streams depend on external providers, and network use may incur data charges.
04. Cancellation, refunds and changes
Manage or cancel through Google Play subscriptions using the purchasing account. Uninstalling, deleting data or emailing us does not cancel renewal. Cancellation normally preserves access until the paid period ends, subject to valid entitlement and periodic verification.
Refunds and statutory remedies follow applicable law and Google Play’s refund rules. Cancellation is not an automatic refund. Price changes follow applicable Play notices/consent requirements. For purchase issues, contact vioplayer.support@gmail.com; never send card details or passwords.
05. Private Vault
Private Vault stores encrypted files on the device, without cloud backup or sync. Protect your PIN/Pattern and device. Fingerprint access requires a backup lock. Encryption is not an absolute guarantee on a compromised or unlocked device. There is no Forgot PIN/Pattern recovery route; support cannot recreate lost keys or deleted files.
Export and verify needed files before resetting, uninstalling or replacing the phone. Originals, exports and shared copies outside the Vault remain outside its protection. Review import/remove-original confirmations. A subscription does not provide a backup or recovery service.
06. Privacy, reports and advertising
The Privacy Policy explains local data, Google Play and optional Firebase Analytics, Crashlytics and Performance Monitoring. Reports are on by default, respect previously saved choices and have separate off switches. Agreeing to these Terms or buying Premium does not override your reporting choices.
The free version displays Google AdMob advertising. Advertising can involve data collection and sharing described in the Privacy Policy. Applicable ad consent and opt-out choices are separate from optional Firebase reporting and acceptance of these Terms. Advertisers are responsible for their offers; displaying an ad is not our endorsement.
07. Software, reliability and rights
Open-source components retain their licences; see Settings → About & support → Open-source licenses. These terms do not remove rights granted by those licences or applicable law. Third-party services have separate terms.
We aim for reliable playback but cannot guarantee uninterrupted or error-free operation. To the extent permitted by law, the app is supplied as available without additional warranties beyond those stated. Nothing here excludes liability or consumer protection that cannot legally be excluded. Material changes to these terms or paid services will be notified where required. You may stop using the app; separately cancel any subscription.
08. Contact
Developer: bullseye ARC
Support: vioplayer.support@gmail.com
Use Support for app issues or Delete Data for removal guidance.